Dear Hotel Management Team,
I hope this message finds you well.
I am writing to request the complimentary airport transfer service for my upcoming stay at your hotel. My flight details are as follows:

Flight Number: JX333
Arrival Date and Time:
December 07,2024 15:25

Arrival Airport: PHIU QUOC, VN

I noticed on your website that you offer a complimentary airport transfer service.
Could you please confirm the arrangement for this service to ensure there are no charges?
Additionally, please note that there will be two people and two pieces of luggage.
I have attached my booking information for reference.
Thank you for your assistance!

Best regards,

YiChing Chen (Sylvia Chen)
My contact information:sylvia5217@gmail.com